Return and refund policy

Return and refund policy

  Since seeds are a living thing, and we do not have control over the conditions that they are exposed to after they leave us and are therefore reluctant to take returns.  We cannot take back seed packets that have been opened or are in anything but new condition.  If you want to return seed packets that are in new, unopened condition, and the seeds were purchased less than 30 days ago, contact us, and we will review your issue and let you know if a refund is approvable or not.  Once an approved return arrives back at our office, we will issue a refund for the purchase price excluding the original shipping. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.  

Damaged Items or Our Error

 When your order arrives, inspect the envelop for any damage that may have occurred during shipment. It is normal for the envelope to show some wear, however, if damage occurred to the envelope during shipment or the order is incorrect, please contact us immediately so that we can evaluate the issue and make it right.